Some information you may need before visiting us

Gel Removal

If you require a Gel Removal please add this service to your booking as it isn't included in the treatment time.

If you are having a Gel Removal only, the price will stay at £12 which includes soak off, file, nail strengthener and oil. If the treatment was not done at our salons please let us know as we may need to allow extra time. Please note that we do not remove acrylic or any hard gels.

If you are having a Gel Removal with any other nail treatment and you previously had your nails done at one of our salons the cost will be £10 for the removal. 

If you are having a Gel Removal but you have not had your nails done at one of our salons previously the cost will be £12 for the removal. If the treatment was not done at our salons please let us know as we may need to allow extra time. 

Cancellation policy

We understand that sometimes you may need to cancel your appointment which is why we do not charge a deposit.

If you wish to cancel we would appreciate 24 hours notice, however, if this isn't possible a call or email at any time prior to your appointment would be great. You can cancel your appointment online through your Fresha account up to 2 hours prior to your appointment.

We will take card details via our booking system which will automatically charge 30% for late cancelations and 50% for no show appointments.

General Information

Please note you can only book up to two months in advance for standard treatments. Please let us know if you have any allergies or if you are pregnant. Please arrive to your appointment 5 mins earlier so you can be to checked in and pick your colour and/or nail art design.

Please let us know if you are going to be late by calling us, if you are more than 5 minutes late we may have to shorten your treatment. If you are more than 10 minutes late we may have to cancel your treatment and you will be charged the 30% late cancelation fee.

Your treatment

Regular polish can chip easily so to protect and prolong your manicure you can add top-coat every other day, wear gloves when cleaning and use cuticle oil.

If you have a nude or lighter colour please be careful as it may stain. Be careful with dark coloured clothes, beauty products, makeup and cooking with spices.

Hackney bridge
Unit 1-28
East Bay Lane
E15 2SJ

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