Some information you may need before visiting us

 

Cancellation/lateness policy

If you need to re-schedule or cancel an appointment, please provide at least a full 24 hrs (for nail appointment) / 48 hrs (for hair appointment) so we can allocate the appointment to another client otherwise a Cancellation Fee will be incurred.

 

We allow up to 10 mins lateness, as this will affect our following bookings. If, for any reason, you are running late please email, call or direct message via instagram. If you are more then 10 mins late, your appointment will either be amended or cancelled. A 30% cancellation fee will be taken. 

 

Hair Treatment Policy 

 

Consultations

We offer free comprehensive hair consultations and hair colour consultations. Consultations and skin tests must be booked in at least 48 hours before a colour service appointment for clients first colour service at ONYX. 

Our services

Our price structure reflects the educational knowledge and practical experience of our stylist. The range in each price bracket is determined by the condition of the hair, the length and/or density, the desired finish, the time to perform the service and the amount of materials / products used. Prices may be subject to change after consultation.

Please note for ALL services there is a surcharge depending on the length and thickness of the hair as this takes more time and products. All colour prices do not include blow dry, cut or finish so please book this in online to complete the booking. 

If your hair is braided and needs to be taken out in the salon there will be a charge of £10+ per 15 minutes.

If you are unsure of which service to book, please email us at www.onyxhairandnails@gmail.com">www.onyxhairandnails@gmail.com

Nail Treatment Policy 

Manicure maintenance

Regular polish can chip easily so to protect and prolong your manicure you can add top-coat every other day, wear gloves when cleaning and use cuticle oil.

If you have a nude or lighter colour please be careful as it may stain. Be careful with dark coloured clothes, beauty products, makeup and cooking with spices.

If you require a Gel Removal please add this service to your booking as it isn't included in the treatment time.

If you are having a Gel Removal only, the price will stay at £12 which includes soak off, file, nail strengthening polish and oil. Please note that we do not remove acrylic or sns.